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SHUK TOURS INDIA

Crafting unforgettable travel experiences across India.

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Privacy Policy

Privacy Policy

Introduction

At Shuk Tours India, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (shuk-tours-india.com) and use our travel booking services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Information We Collect

At Shuk Tours India, we collect only the minimum information necessary to process your travel bookings and provide our services. We do not store or retain user information permanently.

Booking Information

We temporarily collect the following information only during the booking process:

  • Name, email address, phone number, and mailing address
  • Passport details and travel documents (for international bookings)
  • Payment information (processed securely through third-party payment processors)
  • Booking preferences and special requirements

Communication

We may collect communication details only for the purpose of:

  • Processing your booking inquiries
  • Providing customer support during your booking
  • Sending booking confirmations and essential travel information

All information collected is used solely for booking processing and is not stored in our systems after the transaction is complete.

How We Use Your Information

We use the collected information for the following purposes:

  • Process and confirm your travel bookings
  • Communicate with you about your reservations and travel arrangements
  • Provide customer support and respond to your inquiries
  • Send booking confirmations, updates, and important travel information
  • Improve our website and services based on user feedback and usage patterns
  • Comply with legal obligations and resolve disputes
  • Prevent fraud and ensure the security of our platform

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information is shared only in the following circumstances:

  • Travel Suppliers: With hotels, airlines, transportation providers, and tour operators necessary to fulfill your booking
  • Payment Processors: With secure payment gateways to process your transactions
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Protection: To protect our rights, property, or safety, or that of our customers
  • Service Providers: With trusted third-party service providers who assist in our operations (under strict confidentiality agreements)

Data Security

We implement comprehensive security measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Incident response procedures for data breaches

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality and booking processes
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to show relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data in a structured format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking-related information is typically retained for 7 years for tax and legal compliance purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Shuk Tours India

Phone: +91 98712 11186

Email: shuk.toursindia@gmail.com

Address: Rajendra Park, Gurugram 122001, India

We will respond to your inquiries as promptly as possible, typically within 48 hours.